Afrimoney is Africell’s mobile money solution.
Afrimoney is a secure way to transfer, store and manage money in an account linked to your Africell sim card, similar to a digital bank account.
To use Bank to wallet transfer.
To use Wallet to Bank Transfer.
To check Balance Enquiry.
Afrimoney is an electronic mobile service that lets users store, send and receive money on their phones. It is a convenient alternative to bank accounts and can be used on basic phones as well as smartphones.
If you are an Africell customer dial *161# to self-register. You will need to create a enter your account by submitting you first name, last name and ID/Passport number.
You can also visit the nearest Africell Customer care outlet with your ID to be registered on Afrimoney.
To access Afrimoney dial *161#.
There are several services available for Afrimoney customers;
- Send and receive money in Sierra Leone.
- Buy Africell Credit, voice and data bundles.
- Pay for goods and services using Merchant Pay
- Pay for EDSA, DSTV, WAEC and more
- Deposit and withdraw from your bank account.
Minimum amount to send: 1 NLe
Daily Transaction Limit: 15,000 NLe
Monthly Transaction Limit: 100,000 NLe
The Afrimoney fees are automatically deducted from your account for chargeable transactions. Current rates are visibly displayed at all our agent and partners points and Afrimoney will from time to time publish updated transaction fees.
Yes, you can send money to people on any network in the Sierra Leone using the unregistered option under send money.
Yes. You can use Afrimoney even if you have no credit on your phone. The fees are deducted from your Afrimoney account for chargeable transactions.
Your money is safe since every transaction requires your PIN before completion. Remember to keep your PIN a secret and change it regularly or if you think someone else has seen it.
Afrimoney Agents are branded partners that provide Afrimoney services. The range and type of agents are continuously being extended to maximize coverage and convenience to include Bureaus de change, Banks, Supermarkets, small merchants and even sole proprietorship. If you are interested in becoming an agent, please call the agent helpline by dialing 161 or visit the nearest Afrimoney Customer care for to get support.
To link your bank account with your Afrimoney account, visit your bank to fill in and authorize the account linkage form with our partner banks.
The case with wrong Afrimoney transfer should be negligible as you will always have a chance to review the transaction details for confirmation before submission to the Afrimoney system. If, however, you send money to the wrong number, immediately call Afrimoney Customer 161. Once the case has been lodged in, Afrimoney will endeavour to reverse the funds back to the sender. This process takes 24 hrs.
- Please keep in mind that Afrimoney will not be liable if the funds have already been withdrawn by the receiving party, or sent from one person to another subsequently.
- We strongly advise you to re-confirm your transaction before clicking on the Send / OK key.
You can track all your Afrimoney account activities directly from your phone by dialing *161# Choose option 8 (My account) choose option 2 (Last 5 transactions). This mini statement will show the last 5 transactions on your account.
Afrimoney services are safe even if you lose your phone. All your transactions are protected by the highest level of security and your PIN. You can replace your SIM card in any of our Africell outlet facilities. Your Afrimoney account will be immediately available to you following completion of the SIM card replacement process. As soon as you find out that your phone is lost or stolen immediately alert Customer Care on 161.
There might be a number of reasons for this:
- Your SMS Inbox is full so delete some SMS’s to make space for new ones.
- On some occasions there may be a delay in receiving your confirmation SMS from Afrimoney. If you do not receive SMS confirmation within 20 minutes, kindly call Customer Care on 161 who will advise on the status of your transaction on the Afrimoney system.
Cash-in and cash-out can be done at any Afrimoney outlet, Afrimoney kiosks, Bureaus, Authorized Afrimoney agent outlets or any of our Partner banks nationwide.
If you are below 18 years, you can register an Afrimoney account, but only in the name of your parent or an authorized guardian. This is because you are considered a minor and as such cannot enter into contract with another party.